iPad owners who have been plagued by Wi-Fi connectivity issues could have the problem resolved with a forthcoming software fix from Apple. A newly updated support document from Apple explicitly states that the iPad maker will issue a software update to address the issues. It does not, however, provide a timeline for the planned fix. "A very small number of iPad users have experienced issues with Wi-Fi connectivity," the document reads. "This article outlines workarounds for these issues. Apple will also address remaining Wi-Fi connectivity issues with a future iPad software update." In the interim, Apple offers a number of potential fixes for the issue:
If none of the above methods address connectivity issues, users are asked to contact Apple support. Just days after the iPad launched, AppleInsider noted the Wi-Fi issues reported by numerous users. Problems have occurred with a variety of routers, including Apple's own AirPort Extreme, and range from a weak signal to an inability to connect to a network. Apple quickly set up a support document for users who have problems getting their iPad to rejoin known Wi-Fi networks after a restart or waking from sleep. The company said issues were known to occur with some third-party Wi-Fi routers that are dual-band capable. Apple recommended creating separate Wi-Fi network names to identify each band, such as adding 'G' to the 802.11g network name, and 'N' to the 802.11n network. It also recommended using the same security type, such as WPA, for both bands. The iPad's Wi-Fi issues were pegged as a software problem by Princeton University last month. The school's Office of Information Technology reported that a software glitch in the device causes it to use a network-assigned IP address after its lease has expired. Princeton suggested that the problem comes from within iPhone OS 3.2, as the iPad will incorrectly continue using an IP address without renewing its lease, usually for hours. The issue is resolved when the iPad asks for a new DHCP lease, or the device disconnects from the network. The university found that more than half of all iPads on the campus demonstrated the malfunction. The university offered a cumbersome temporary workaround until Apple issues a software update: reconfigure the iPad's settings so that the screen never locks. This can be done by going to Settings, General, Auto-Lock and choosing "Never." Users must also turn off Wi-Fi before they manually lock the screen. Other options were to turn the iPad completely off, rather than just locking it, or to simply leave the iPad on without locking the screen. "We recognize that this workaround represents some inconvenience to the iPad customer," the documentation from Princeton's IT office read. "We view the workaround as a temporary workaround to allow these customers the opportunity to use their devices on the campus network until there is a fix from Apple." Originally posted at Appleinsider Add Comment This article is an overview of how to sync the following devices with your computer and where to get additional information.
You can sync
You only need to set which items are synced in iTunes on your computer once. After that, just connect your device to start a sync. Contacts, calendars, notes, and bookmarks are synced from (or to) your computer, so if you add, change, or delete them on the device, they are changed on your computer, and vice versa. You can also sync contacts with your Yahoo! or Google Address Book. Email-account settings, music, movies, TV shows, podcasts, and photos are synced one-way, from your computer to your device (though you can import photos taken with iPhone to your computer and you can transfer purchases from your device to iTunes). Using an iPad, you can send photos back to your computer (typically captured on iPad via the Camera Connection Kit). If you like, you can set your device to sync with only a portion of what's on your computer. For example, you might want to sync only a group of contacts from your address book, or you may want to sync only songs from certain playlists so you don't fill your device with your music. * Syncing is over USB only and on a Mac requires Mac OS X 10.5.8 or later. Products Affected iPhone, iPod touch, iPad Set up syncing You use iTunes on your computer to choose which items to sync. Make sure you have the most recent version of iTunes (on a PC, open iTunes and choose Help > Check for Updates. On a Mac, open iTunes and choose iTunes > Check for Updates.) 1. Connect
For more information about syncing your device with your computer, see the User's Guide:
The first time you sync your device, you are asked if you want to merge data, replace data on the device, or replace the data on your computer. When you choose to merge information, any differences between the data will be mingled together. If you choose to replace information, information from either the computer or device will overwrite the information on the other. These options can not be undone. After that, anytime you connect your device to your computer, iTunes opens and syncs with your device according to the settings in iTunes. You can adjust sync settings any time your device is connected to your computer. Note: Syncing won't delete any contact in Yahoo! Address Book that contains a Messenger ID, even if you've deleted the contact from your address book on your device or your computer. To delete a contact containing a Messenger ID, log in to your Yahoo! account online and delete the contact using Yahoo! Address Book. This article is an overview of how to sync the following devices with your computer and where to get additional information.
You can sync
You only need to set which items are synced in iTunes on your computer once. After that, just connect your device to start a sync. Contacts, calendars, notes, and bookmarks are synced from (or to) your computer, so if you add, change, or delete them on the device, they are changed on your computer, and vice versa. You can also sync contacts with your Yahoo! or Google Address Book. Email-account settings, music, movies, TV shows, podcasts, and photos are synced one-way, from your computer to your device (though you can import photos taken with iPhone to your computer and you can transfer purchases from your device to iTunes). Using an iPad, you can send photos back to your computer (typically captured on iPad via the Camera Connection Kit). If you like, you can set your device to sync with only a portion of what's on your computer. For example, you might want to sync only a group of contacts from your address book, or you may want to sync only songs from certain playlists so you don't fill your device with your music. * Syncing is over USB only and on a Mac requires Mac OS X 10.5.8 or later. Products Affected iPhone, iPod touch, iPad Set up syncing You use iTunes on your computer to choose which items to sync. Make sure you have the most recent version of iTunes (on a PC, open iTunes and choose Help > Check for Updates. On a Mac, open iTunes and choose iTunes > Check for Updates.) 1. Connect
For more information about syncing your device with your computer, see the User's Guide:
The first time you sync your device, you are asked if you want to merge data, replace data on the device, or replace the data on your computer. When you choose to merge information, any differences between the data will be mingled together. If you choose to replace information, information from either the computer or device will overwrite the information on the other. These options can not be undone. After that, anytime you connect your device to your computer, iTunes opens and syncs with your device according to the settings in iTunes. You can adjust sync settings any time your device is connected to your computer. Note: Syncing won't delete any contact in Yahoo! Address Book that contains a Messenger ID, even if you've deleted the contact from your address book on your device or your computer. To delete a contact containing a Messenger ID, log in to your Yahoo! account online and delete the contact using Yahoo! Address Book. Originally posted at Apple |
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